Last Updated: May 26, 2026
This User Service Agreement (hereinafter referred to as the "Agreement") constitutes a legally binding contract between you (hereinafter referred to as the "User") and the developer and operator of ShallWe (hereinafter referred to as "we" or "us"), governing your downloading, installation, registration, login and use of the ShallWe mobile application (hereinafter referred to as the "Application").
All your actions to obtain, install and use the Application via Google Play shall be subject to this Agreement, the Google Play Terms of Service, Google Privacy Policy and the Application's dedicated Privacy Policy, all of which have equal legal effect. Please read all terms of this Agreement carefully prior to using our services, with particular attention to the disclaimers, liability limitations and intellectual property provisions. By completing registration, logging in or using the Application in any manner, you acknowledge that you have fully read, understood and unconditionally agreed to all terms herein. If you do not accept any part of this Agreement, please cease using the Application and related services immediately.
1.1 You confirm that prior to accessing any services of the Application, you have thoroughly read and fully understood this Agreement, the Application's Privacy Policy and Google Play rules, and voluntarily agree to be legally bound by all provisions.
1.2 This Application is intended exclusively for adult users. Individuals under the age of 18 shall not register for, log into or use any services provided herein. If you become aware that a minor is using the Application, please notify us promptly. We will take timely measures including account deactivation and data removal in compliance with relevant regulations.
1.3 We reserve the right to revise and update this Agreement in response to changes in applicable laws and regulations, adjustments to Google Play policies and product iterations. The revised Agreement will be published via in-app announcements and the Google Play store page and shall take effect upon posting. Your continued use of the Application after updates are released shall constitute your acceptance of the revised terms. If you disagree with the updated content, you may discontinue service use and deactivate your account.
2.1 You must be at least 18 years of age and possess full civil capacity to register an account and use the Application. You warrant that all personal information submitted during registration and subsequent updates is true, accurate and complete. You are prohibited from providing false information, forging identities or using others' identities to register and operate accounts.
2.2 You undertake that all your activities while using the Application comply with the laws and regulations of your country or region, as well as Google Play rules and all provisions of this Agreement. You shall not engage in any illegal or improper conduct.
2.3 You shall properly safeguard your Google Play linked account, Application account, password and other confidential information. You shall bear full legal liability for all activities conducted under your account. If you detect unauthorized access, abnormal login or misuse of your account, please contact us immediately. We will assist you with account freezing, deactivation and other security measures, but shall not be liable for any losses arising from improper account management on your part.
When using the Application, you shall abide by applicable laws, platform rules and this Agreement. The following behaviors are strictly prohibited:
4.1 Certain functions of the Application are available as paid subscriptions and in-app purchases (collectively referred to as "Paid Services"). The pricing, billing cycles, service entitlements and scope of all Paid Services are clearly displayed on the Google Play store page and within the Application. You may choose to purchase such services according to your personal needs.
4.2 All payment transactions for the Application are processed exclusively through official Google Play payment channels. We do not collect or store your bank card details, payment passwords, verification codes or any other sensitive payment information. All payment procedures, fund settlement and payment security are managed independently by Google Play in accordance with its Terms of Service and Privacy Policy.
4.3 Subscription services are set to auto-renew by default and will be automatically extended at the end of each billing cycle. To cancel auto-renewal, you must turn off this function via your Google Play account settings (Google Play > Menu > Subscriptions > ShallWe) no less than 24 hours prior to the expiration of the current subscription period. After cancellation, you may continue to enjoy the subscribed services until the end of the current cycle, and no refunds will be issued for fees already paid.
4.4 You acknowledge and agree that except for refunds required under official Google Play policies and mandatory legal provisions, no refunds will be granted for Paid Services after purchase. If you have any disputes regarding Paid Services, you may contact Google Play Support or our customer service for assistance.
4.5 We reserve the right to adjust the pricing, billing rules and service contents of Paid Services due to changes in operating costs, function upgrades and service optimization. All adjustments will be announced in advance via in-app notifications and the Google Play store page. Your continued use of Paid Services after the adjustments take effect shall be deemed acceptance of the updated pricing and rules.
5.1 All original content of the Application, including but not limited to interface design, icons, texts, images, program codes, algorithms, trademarks and brand names, is exclusively owned by us and protected by intellectual property laws worldwide.
5.2 You retain full intellectual property and copyright of all user-generated content (UGC) including texts, images, videos, audio and other materials you post on the Application. You hereby grant us a worldwide, non-exclusive, royalty-free and sub-licensable license to store, display, distribute, reproduce and moderately edit your content for the purposes of service operation, function optimization, platform maintenance and content presentation, without any additional payment to you.
5.3 You shall not infringe upon our intellectual property rights. It is prohibited to copy, repost, distribute, modify or commercially use any original content of the Application, or adopt logos similar to our trademarks and brand names. We reserve the right to pursue full legal liabilities against any violations.
5.4 You warrant that all content you publish on the platform is legal and original, and does not infringe upon the intellectual property, reputation, privacy or other legitimate rights of any third party. You shall assume full liability for any disputes, claims or regulatory penalties arising from your posted content. You shall also compensate us for all losses incurred due to your violations.
6.1 The Application serves solely as a technical platform for online social interaction. We only provide basic functions for information display and user communication, and shall not be held liable for any consequences arising from online chats, offline interactions, user remarks or disputes between users. Any disputes between users shall be resolved through mutual negotiation or legal proceedings.
6.2 You shall take full responsibility for protecting your personal information, account security and property safety, and keep your account password and private data confidential. We shall not be liable for any losses caused by your operational errors, improper account management, password leakage or unauthorized use of your devices.
6.3 All risks arising from offline meetings or activities you participate in after connecting with others via the Application, including but not limited to personal injury, property loss and rights disputes, shall be borne solely by you, and are unrelated to us or the Application.
6.4 We shall not be liable for breach of contract or compensation if the Application is disrupted, malfunctioning or unavailable due to force majeure events, including but not limited to natural disasters such as earthquakes, floods and typhoons, wars, major policy changes, network outages, server failures and telecom service anomalies. Nevertheless, we will make every effort to troubleshoot issues, restore services and minimize user losses.
6.5 The Application may integrate third-party SDKs, advertising services, data analysis tools and external links. All third-party services are operated independently by relevant providers and governed by their own terms of service and privacy policies. We do not warrant the legality, safety or accuracy of third-party services, and you shall resolve any disputes with third parties on your own.
6.6 We make no express or implied warranties regarding the stability, fault-free operation or defect-free functions of the Application, nor do we guarantee that you will obtain any profits from using our services.
7.1 You may apply for account deactivation at any time via the in-app settings or customer service channels. After account deactivation, your personal information will be deleted or anonymized in strict compliance with the Application's Privacy Policy and applicable laws. You will no longer be able to log in or use the account, and all associated Paid Services will be terminated. No fees will be refunded.
7.2 If you violate this Agreement, provide false information, impersonate others, publish prohibited content, engage in illegal activities, or breach Google Play rules and applicable laws, we have the right to restrict, suspend or permanently terminate your account access without prior notice, and shall not bear any compensation liability. You shall compensate us for all losses and reputational damage caused by your violations.
8.1 This Application is designed for adult users only and is not available to minors. We fully comply with Google Child Safety Standards and relevant minor protection laws across regions, and will not actively collect or store any personal information of minors.
8.2 We attach great importance to child safety protection and strictly prohibit all acts involving child sexual exploitation, abuse and other harmful conduct against minors. We have established a comprehensive content review and reporting mechanism: all user-generated content is reviewed by a combination of algorithmic screening and manual inspection to detect, remove and block inappropriate or sexualized content involving minors. A convenient reporting entry is available within the platform. We will investigate and respond to all reported suspicious content or activities within 24 hours.
8.3 If we identify a minor using the Application or accidentally obtain any personal information of a minor, we will immediately delete the relevant data, terminate access to the corresponding account, and report the incident to child protection authorities and relevant regulatory bodies in accordance with laws and regulations.
9.1 The formation, validity, performance and dispute resolution of this Agreement shall be governed by the laws of the region where the Application is published. Any disputes arising out of or in connection with this Agreement shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the competent court in the region where the Application is published.
9.2 If any clause of this Agreement is deemed invalid or unenforceable by a competent authority, it shall not affect the validity of the remaining clauses, which shall remain in full force and effect.
If you have any questions, suggestions, complaints or service requests regarding this Agreement, please contact us via the official channels below: