ShallWe Privacy Policy

Last Updated: May 26, 2026

1. Introduction

Thank you for using ShallWe (hereinafter referred to as "the Application" or "we"). We regard user privacy protection and data security as our core operational principles. We always abide by the principles of legality, legitimacy, necessity and good faith to process and protect your personal information in a standardized manner.

This Privacy Policy clearly and comprehensively explains how we collect, use, store and disclose your personal information, and defines your legal rights and the protection mechanisms we provide regarding your personal data.

Important Notice: This Application is available only to users aged 18 and above. Registration and use of our services by minors are strictly prohibited.

2. Types of Personal Information We Collect

To ensure the stable operation of our services, optimize user experience and comply with legal obligations, we only collect your personal information based on service necessity without excessive or unauthorized data collection:

  1. Account Information: Information you actively provide during registration and profile completion, including your email address, username, profile picture, gender, date of birth, residential region and other basic account details.
  2. Device Information: To adapt to device environments and secure your account and platform services, we automatically collect device-related data, including device model, operating system version, unique device identifier, IP address, network status, system language and other basic device information.
  3. Service Usage Data: Behavioral data generated during your use of the Application, including login records, in-app browsing, clicking and interaction logs, friend connection data, chat content, reports and complaints records, as well as service usage duration and frequency.
  4. Payment Information: If you purchase premium subscriptions, virtual items or other paid services within the Application, all transactions are processed through official compliant payment channels such as Google Pay. We do not store your bank card numbers, payment passwords, verification codes or any other sensitive payment data.

Account Cancellation Link: https://www.shallwe-app.com

3. How We Use Your Personal Information

We promise that all personal data processing is strictly limited to necessary service scenarios without unauthorized or excessive use. Your information may be used for the following purposes:

  1. To provide, maintain, update and optimize all core functions of the Application, ensuring stable platform operation and improved service quality and efficiency.
  2. To deliver personalized content recommendations, user matching and customized content display based on your usage preferences and behavioral habits.
  3. To identify, prevent and block fraud, spam, unauthorized operations and malicious abuse of services, protecting your account security and maintaining a stable platform environment.
  4. To provide customer support, troubleshoot technical issues, and respond to your feedback, inquiries and service requests in a timely manner.
  5. To comply with applicable laws, regulatory requirements and industry compliance standards, and fulfill our legal obligations as a service provider.

4. Sharing and Disclosure of Personal Information

We solemnly undertake that we will never sell, rent or trade your personal information for commercial or other purposes. We only share your data within limited and legal circumstances as follows, with strict control over the sharing scope:

  1. You have provided explicit authorization or consented to data sharing in electronic or written form.
  2. Data is shared with compliant third-party service providers who assist our platform operations, including cloud storage, data analysis and message push service providers. Shared data shall only be used to deliver the intended services, and all partners are bound by confidentiality obligations equivalent to ours.
  3. Disclosure is required by applicable laws, judicial rulings or mandatory official law enforcement requests from regulatory authorities.
  4. Sharing is necessary and reasonable to protect the legitimate rights and interests of users, ensure platform security, or safeguard public interests.
  5. In the event of merger, acquisition, asset transfer or other business restructuring, your personal information may be transferred to the succeeding entity, which shall continue to assume all privacy protection obligations stipulated in this Policy.

5. Data Storage and Security Protection

We have established comprehensive technical and administrative security systems, including encrypted data transmission, refined access control, security audit mechanisms, firewall protection and real-time risk monitoring. These multi-layered safeguards fully protect your personal information against leakage, tampering, loss and misuse.

We strictly adhere to the principles of "minimum necessity and shortest retention period". Your personal data will only be retained for the duration necessary to fulfill the collection purposes. Upon expiration of the retention period, we will permanently delete or anonymize your data to ensure it can no longer identify any individual user.

6. Your Legal Rights Regarding Personal Data

As the data subject, you have the right to independently manage your personal information. You may exercise the following rights through in-app settings or official customer service channels:

  1. Access and review your personal information stored on our platform, and correct or supplement inaccurate or incomplete data.
  2. Request deletion of your personal information or apply for account cancellation to terminate our services.
  3. Withdraw your previously granted authorization at any time (note that service functions dependent on such authorization may be unavailable thereafter).
  4. Request a copy of your stored personal data, consult our data processing rules, or file complaints regarding unauthorized data processing.

Official Contact Email: service@shallwe-app.com

7. Minor Protection

This Application exclusively serves adult users aged 18 and above. We do not actively collect or use any personal information of minors.

If we unintentionally obtain personal data from minors, we will permanently delete the relevant information and terminate all services for the corresponding account immediately upon discovery.

Children’s Safety Standards: https://shallwe-app.com/children-safety-policy.html

8. Third-Party Services Disclaimer

The Application may integrate third-party SDKs, advertising services, data analysis tools and external links. These third-party platforms process user information independently in accordance with their own privacy policies. We recommend that you carefully review the privacy terms of third-party services before use. We shall not be held liable for the data processing behaviors of third-party service providers.

9. Updates to This Privacy Policy

We may revise and update this Privacy Policy in response to legal updates, regulatory adjustments, service upgrades and business optimization. Revised terms will take effect upon publication via in-app announcements or official channels.

In the event of material changes to this Policy, we will notify you in advance through in-app pop-ups, system messages or registered email to ensure your full right to know and choose.

10. Contact Us

If you have any questions, suggestions or complaints regarding this Privacy Policy or our data processing practices, please contact us via the following official information: